At Little Crown Style, we are committed to ensuring your event planning experience is seamless, reliable, and stress-free. This Refund & Cancellation Policy explains how we handle refunds, cancellations, and the timelines involved so you can shop with confidence.

1. Cancellation Policy

1.1 Order Cancellation by Customer

You may request to cancel your order under the following conditions:

  • Cancellation must be requested before the order is dispatched.
  • Custom or bulk orders may not be cancellable once production has started.
  • To cancel, contact us promptly at info@littlecrownstyle.com  with your order number and reason for cancellation.
1.2 Order Cancellation by Little Crown Style

We reserve the right to cancel orders in certain circumstances:

  • Product is out of stock or discontinued
  • Payment verification fails or suspected fraudulent activity
  • Delivery is not possible due to incorrect address or logistical issues

If your order is cancelled by us, you will receive a full refund via the original payment method.

2. Refund Policy

2.1 Eligibility for Refunds

Refunds are applicable for:

  • Orders cancelled before dispatch
  • Products that are damaged, defective, or incorrectly delivered
  • Items returned in compliance with our Shipping & Returns Policy
2.2 Refund Process
  1. Submit a refund request to info@littlecrownstyle.com  or info@littlecrownstyle.com  with your order number and reason.
  2. Our team will review the request and confirm eligibility.
  3. Refunds are typically processed within 5–7 business days after approval.
2.3 Refund Methods
  • Refunds will be issued via the original payment method used at checkout.
  • For bank transfers or mobile money payments, refunds will be returned to the same account.
2.4 Non-Refundable Items

Certain items are non-refundable, including:

  • Custom or personalized décor and supplies (unless defective)
  • Opened or used items
  • Shipping fees, unless the return is due to our error

3. Partial Refunds

Partial refunds may be offered in situations such as:

  • Returned products are damaged or missing parts
  • Discounts or promotional items were applied incorrectly
  • Orders cancelled after processing but before shipment

4. Important Notes

  • Ensure all cancellation or refund requests include your order number and contact details for prompt processing.
  • Refund timelines may vary depending on your bank or payment provider.
  • For bulk or corporate orders, please contact our support team before confirming large quantities to avoid cancellations or processing delays.

5. Contact Information

For any inquiries or requests regarding refunds and cancellations:

Address- H/NO A532/1 NEAR THE CHIEFS PALACE, KWASHIEMAN OFANKOR ROAD, ACCRA, GHANA

Our team is dedicated to ensuring your issues are resolved quickly and professionally, so your event planning remains stress-free.