At Little Crown Style, we are committed to making your event planning seamless, convenient, and reliable. This Shipping & Returns Policy explains how we handle product delivery, shipping timelines, and returns so you can shop with confidence.
1. Shipping Information
1.1 Delivery Areas
We currently deliver across all major regions in Ghana. For areas outside our standard delivery zones, please contact us at info@littlecrownstyle.com to confirm availability.
1.2 Delivery Timelines
Delivery times depend on product availability, order volume, and location:
- Standard Orders: 2–5 business days
- Custom/Bulk Orders: 5–10 business days (depending on order complexity)
- Peak Season Orders: Timelines may extend due to high demand
Delivery times are estimated and may vary due to unforeseen circumstances such as traffic, weather, or courier delays.
1.3 Shipping Fees
- Shipping charges are calculated at checkout based on delivery location and order size.
- Free delivery promotions may apply on select orders or during special campaigns.
1.4 Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email or SMS to monitor its progress.
2. Return Policy
We understand that sometimes you may need to return products. Please note the following:
2.1 Eligibility for Returns
Products are eligible for return if:
- They are unused, unopened, and in original condition.
- You report the issue within 7 days of receiving the item.
- The item was damaged during delivery or is incorrectly shipped.
Note: Certain products, such as customized décor or party supplies, may not be eligible for returns unless they are defective or damaged.
2.2 Return Process
To initiate a return:
- Contact our support team at info@littlecrownstyle.com or info@littlecrownstyle.com with your order number and reason for return.
- Our team will provide instructions for returning the product.
- Ensure the item is securely packaged to avoid further damage during transit.
2.3 Refunds
Once the returned item is received and inspected, we will process your refund as follows:
- Refunds are typically processed within 5–7 business days.
- Refunds will be issued via the original payment method.
- Shipping fees are non-refundable, unless the return is due to our error (damaged or wrong item).
2.4 Exchanges
- Exchanges are handled as a return and a new purchase.
- Contact us to arrange an exchange if your item is defective or incorrect.
- Standard delivery timelines apply for exchanged items.
3. Damaged or Incorrect Items
- If your item arrives damaged or incorrect, contact us immediately at info@littlecrownstyle.com or info@littlecrownstyle.com .
- Include your order number and photos of the damaged item to speed up the process.
- We will arrange a replacement or refund at no additional cost.
4. Important Notes
- Ensure your shipping address is accurate to avoid delivery delays.
- We are not responsible for delays caused by circumstances outside our control, such as courier issues, natural events, or public holidays.
- For bulk orders, please allow extra processing time and confirm delivery details with our support team.
5. Contact Information
For questions or assistance regarding shipping, returns, or refunds:
Address- H/NO A532/1 NEAR THE CHIEFS PALACE, KWASHIEMAN OFANKOR ROAD, ACCRA, GHANA
- Orders & Delivery Support: info@littlecrownstyle.com
- Customer Support & Complaints: info@littlecrownstyle.com
- Billing & Payments: info@littlecrownstyle.com
We are committed to resolving your queries promptly and ensuring a smooth shopping experience.
